Shipping policy
Packaging & Shipping
Sustainable Packaging
At Pretty Pink Jewellery, we are committed to thoughtful and environmentally conscious packaging wherever possible.
For fragile orders, we may use bubble wrap or air-filled protective packaging. However, we do not purchase new plastic packaging materials. Any plastic protection used is carefully reused from incoming deliveries or donated packaging supplies.
Our packaging materials primarily include:
- recycled card and paper stock;
- paper tape;
- biodegradable shredded timber filling; and
- biodegradable foam chips.
Every order is packaged with care to ensure it arrives safely while minimising unnecessary waste.
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UK Shipping
All UK orders are shipped from Edinburgh, Scotland via Royal Mail.
Our delivery charges contribute towards:
- Royal Mail shipping services; and
- the cost of sustainable and protective packaging materials.
Orders are typically packed and dispatched within 1–2 working days (Monday–Friday). You will receive an email confirmation once your order has been placed and again once it has been dispatched.
Tracked shipping services will include a tracking number sent by email.
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International Shipping
Yes — we ship internationally.
All international orders are sent using a Royal Mail Tracked service where available.
Please note that customs duties, taxes, import fees, and handling charges may apply depending on your country’s regulations. These charges are determined by your local customs authority and are the responsibility of the customer unless otherwise stated.
For customers in the United States, applicable import duties and taxes are currently covered by Pretty Pink Jewellery.
For orders shipped to other international destinations:
- Orders valued between €10 and €150 may incur import VAT/tax and handling fees;
- Orders over €150 may also incur customs duties in addition to local taxes and handling charges.
Delivery charges for international orders are based on Royal Mail pricing across different world zones.
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Why We Charge for Shipping
Our shipping fees help cover:
- Royal Mail postage costs;
- secure and protective packaging materials; and
- the careful preparation and handling of your order.
We take great care in ensuring every piece arrives beautifully packaged and safely delivered.
Our Concept
Small-catch Jewellery inspired by nature, colour and artisan craft. Designed to feel effortless, uplifting and close to nature.
Small-catch Jewellery inspired by nature, colour and artisan craft. Designed to feel effortless, uplifting and close to nature.
About
A small-batch jewellery brand rooted in sustainability, artisan craft, and natural colour. Each piece is thoughtfully designed to feel uplifting, effortless, and made for everyday wear.
A small-batch jewellery brand rooted in sustainability, artisan craft, and natural colour. Each piece is thoughtfully designed to feel uplifting, effortless, and made for everyday wear.